Privacy Policy
We understand that making purchases on AV8-Records.com, or any other website, requires trust on your part. We highly value your trust and assure you, our customer, that we are committed to protecting the security and privacy of any personal information you provide to us. This includes your name, address, phone number, email address, and credit card information, as well as any other personal information that can be linked to you.
We believe that you have the right to know exactly what information we may collect from you, why we collect it, and how we use it, both when shopping at AV8-Records.com and at any other time.
AV8 Records, the owner and operator of AV8-Records.com (“we”), does not and will not sell or rent your personal information to anyone. You have the right to control your personal information as you see fit. We collect only the personal information you voluntarily provide to us, and we use it solely to enhance our services and serve you better.
If you are a registered customer and wish to change or modify any of your personal information, you can do so at any time by visiting Your Account. Simply log in with your username and password, then click on “Contact Information” to edit your personal information.
For further details, please read:
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Personal information we collect
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Use of your personal information
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Sharing your personal information
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How you can control the use of your personal information
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Managing your marketing preferences
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How we protect the security of your personal information
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Changes to the AV8 Records Privacy Policy
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How to contact AV8 Records
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Effective Date
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Personal information we collect:
We collect personal information that you voluntarily provide when using AV8-Records.com. This includes your email address and password when you register to create your AV8-Records.com account. While browsing our online store is possible without registration, you will need to register to make purchases and enjoy certain features. We may also ask for personal information when you contact our Help Desk to verify your identity and protect your confidentiality.
AV8 Records does not intentionally collect personal information about children under the age of 13. If you are under 13 and wish to shop at AV8-Records.com, please seek assistance from a parent or guardian.
Purchase Information: When you make a purchase using a credit card, we collect your name, billing address, card type, number, and expiration date. This information is collected to verify your billing address and facilitate order shipment and updates. This includes providing your email address, the recipient’s name, address, and phone number.
If you are a registered user of AV8-Records.com, you can choose to save your billing information for one or more credit cards in “Your Account.” You have the option to update or change this saved information at any time.
Cookies and other computer information: When you visit AV8-Records.com, a permanent “cookie” (a small, unique identifier text file) is assigned to your computer’s hard drive. This cookie is used to identify you and enhance your online shopping experience. While it is possible to shop without cookies, certain features on our site rely on them. These features include remembering your password, storing your order for later use, and providing a personalized shopping experience. You can configure your browser to reject all cookies or notify you when a cookie is set.
We also collect technical information from your computer during each page request on AV8-Records.com. This information may include your Internet Protocol (IP) address, operating system, browser type, and referring website address. We collect this information to improve your site experience and do not sell or rent it to third parties.
Contacting AV8 Records: We will use your email address to respond to your questions, suggestions, and requests for assistance in using our site.
Other instances of personal information collection: Periodically, AV8 Records may conduct surveys and contests through our website, email, or other media. If you choose to participate, we may request your name, email address, mailing address, and other personal information. We will never sell or rent such information to any third parties.
- Use of your personal information:
The information we collect on AV8-Records.com is used to enhance your shopping experience in the following ways:
- Delivering purchased merchandise to you
- Registering you as a member of AV8 Records
- Billing your credit card for purchases
- Confirming your shopping orders
- Responding to customer service inquiries or requests
- Communicating special promotions, featured items, and bi-monthly DVD release lists if you choose to receive such notices
- Finding and stocking the products you desire
- Customizing your shopping experience
- Sharing your personal information:
We never sell or rent your personal information to any third parties under any circumstances. We may share personal customer information with our agents, representatives, trusted service providers, and contractors for the limited purpose of fulfilling customer orders, offering certain products and services, providing customer service, enhancing and improving the shopping experience, and completing credit card transactions.
Apart from the purposes described above, we will only share your personal information with third parties if we have your express permission or under special circumstances when required by law. We may share aggregated demographic and statistical information with our partners, which will not contain any personal information identifying individuals.
- How you can control the use of your personal information:
Registering as an AV8-Records.com customer allows us to provide you with a better shopping experience and enables more convenient purchases without re-entering payment and shipping information each time. While registration is necessary to purchase AV8 Records products, it is not required to browse our site.
As a registered user, you can modify your personal information anytime. Simply log in to Your Account, click on “Contact Information,” and edit the desired information.
Please refrain from sharing your AV8-Records.com password with anyone. AV8 Records will never ask you for your password except on our official website.
- Managing your marketing preferences:
If you choose to receive them, AV8-Records.com may periodically send you email messages about new items, featured merchandise, and special promotions. You can opt out of receiving these emails at any time. To do so, log in to Your Account, click on “Email Address & Password,” and deselect the box next to “Please send me email with AV8-Records.com DVD release lists.”
If you choose not to receive informational emails, you will still receive essential operational emails, such as order confirmation, shipment notifications, responses to Help Desk inquiries, and important updates regarding your personal information or product recalls.
- How we protect the security of your personal information:
We take the security of your personal information seriously. To protect your online transactions, we use Secure Sockets Layer (SSL) technology. If your browser supports SSL (which most do), your personal information is automatically encrypted before being transmitted over the internet.
AV8 Records has obtained a digital certificate from Verisign, Inc., a trusted provider of internet trust services. When you enter a secure section of our site (any page containing personal information), a closed lock or solid key icon should appear in your browser’s bottom bar. Clicking on this icon will display site security information. This certificate ensures that your personal information is securely transmitted to an AV8-Records.com web server.
Your personal information is ultimately protected by the password you created when registering an account at AV8-Records.com. Please keep your password confidential and do not share it with anyone.
- Changes to the AV8 Records Privacy Policy:
AV8 Records may make changes to this Privacy Policy from time to time. If we do, we will update the Effective Date at the beginning of this policy. Any changes we make will be binding on you from the revised Effective Date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
- How to contact AV8 Records:
If you have any questions or concerns regarding this Privacy Policy or if you need further assistance, please contact us by emailing [email protected] or by writing to:
AV8 RECORDS – 630 9th Ave. 9th Fl. New York, NY, United States 10036
- Effective Date:
This Privacy Policy is effective as of Jan. 1, 2005.